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Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.motherlodesportsbar.servingintel.com and Motherlode Sports Bar & Casino and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Motherlode Sports Bar & Casino include www.motherlodesportsbar.servingintel.com and Motherlode Sports Bar & Casino. The Motherlode Sports Bar & Casino website is a ecommerce site. By using the Motherlode Sports Bar & Casino website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Motherlode Sports Bar & Casino may collect personally identifiable information, such as your:
-First and Last Name
-Mailing Address
-Email Address
-Phone Number
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Motherlode Sports Bar & Casino collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Motherlode Sports Bar & Casino may also use your personally identifiable information to inform you of other products or services available from Motherlode Sports Bar & Casino and its affiliates.
Sharing Information with Third Parties
Motherlode Sports Bar & Casino does not sell, rent or lease its customer lists to third parties.
Motherlode Sports Bar & Casino may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Motherlode Sports Bar & Casino may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Motherlode Sports Bar & Casino, and they are required to maintain the confidentiality of your information.
Motherlode Sports Bar & Casino may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Motherlode Sports Bar & Casino or the site; (b) protect and defend the rights or property of Motherlode Sports Bar & Casino; and/or (c) act under exigent circumstances to protect the personal safety of users of Motherlode Sports Bar & Casino, or the public.
Tracking User Behavior
Motherlode Sports Bar & Casino may keep track of the websites and pages our users visit within Motherlode Sports Bar & Casino, in order to determine what Motherlode Sports Bar & Casino services are the most popular. This data is used to deliver customized content and advertising within Motherlode Sports Bar & Casino to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Motherlode Sports Bar & Casino. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Motherlode Sports Bar & Casino website.
Use of Cookies
The Motherlode Sports Bar & Casino website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Motherlode Sports Bar & Casino pages, or register with Motherlode Sports Bar & Casino site or services, a cookie helps Motherlode Sports Bar & Casino to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Motherlode Sports Bar & Casino website, the information you previously provided can be retrieved, so you can easily use the Motherlode Sports Bar & Casino features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Motherlode Sports Bar & Casino services or websites you visit.
Security of your Personal Information
Motherlode Sports Bar & Casino secures your personal information from unauthorized access, use, or disclosure. Motherlode Sports Bar & Casino uses the following methods for this purpose:
-SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Motherlode Sports Bar & Casino does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Motherlode Sports Bar & Casino may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Motherlode Sports Bar & Casino, you may opt out of such communications by clicking on an UNSUBSCRIBE button.
Changes to this Statement
Motherlode Sports Bar & Casino reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Motherlode Sports Bar & Casino welcomes your questions or comments regarding this Statement of Privacy. If you believe that Motherlode Sports Bar & Casino has not adhered to this Statement, please contact Motherlode Sports Bar & Casino at:
Motherlode Sports Bar & Casino 1428 Cedar Street Helena, Montana 59601
Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone number: 406-443-3510
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Refund / Return Policy
This policy applies to walk-in and call-in customer/third-party delivery orders only.
To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding the Return & Refund Policy by emailing us at the restaurant. For immediate response, please call the restaurant or your third-party delivery company. Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant.
Food Order Errors*
If you receive food that is different from your receipt, we sincerely apologize. Please call us or your third-party delivery company as soon as you notice that there was an error in your order or contact your third-party delivery company. You may come to pick up the correct food item.
For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price.
For cash payments, you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error. In the same way, you will receive the difference of the balance back as credit for the new item if less than the food received in error. In some cases, we may offer you a store credit.
Your order will be priority if you come to pick it up. In all cases, please return the food order in the original container(s)* to our host.
Food Order Incomplete*
In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us or your third-party delivery service as soon as you notice that any food items were not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or we will refund you with a store credit. No cash refunds.
Please note: We do provide courtesy items such as disposable silverware, chopsticks, etc. when requested for free. If we mistakenly omit a free courtesy item you are welcome to let us know so we may address the issue with our staff, however, we cannot provide discounts, refunds or store credit.
Food Dissatisfaction*
We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Please call us immediately if you receive unsatisfactory food caused by a dislike or objects in the food. We will need the food returned in the original container(s)* so we may investigate and deal with the issue. We will prepare you a new food order. If you do not wish to receive a new dish, we may refund the amount to a credit card or we will refund you with a store credit only after we receive the food in the original container(s)* and have confirmed the error to the discretion of the manager on duty.
Cancel Order
Sorry, we cannot cancel, refund or give store credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or store credit for non-food items or beverages.
Order Cancelled Delivery Partner
It is possible your delivery partner might cancel the delivery if they are unable to find or reach you. When they arrive at your delivery address, they are prompted to contact you so it’s a good idea to keep your phone nearby when you’re expecting the food to arrive. If a delivery partner made a reasonable effort to contact you after arriving at your requested location, you may not be eligible for a refund.
Complimentary Food
Sorry, we cannot provide a refund or cash value on any complimentary food.
As a private business, it is the right of the restaurant to deny or refuse service to any customer for any reason. If a customer abuses any of the Return & Refund Policy we, unfortunately, will not be able to conduct future business with the customer so that we may continue to provide excellent and quality food and service for you and our other wonderful and frequent patrons.
Please note: we strive to prepare and package our pick up items to preserve the high quality of the food. Keep in mind the temperature, sauce, and consistency of some items may vary slightly after being packaged.
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Contact
Motherlode Sports Bar & Casino
1428 Cedar Street
Helena, Montana 59601
Call: 406-443-3510
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
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Restaurant Direction
Address
Motherlode Sports Bar & Casino
1428 Cedar Street
Helena, Montana 59601
Call: 406-443-3510
Mail: mtlode@gmail.com
Business Hours
- Monday : 8:00 AM - 8:00 PM
- Tuesday : 8:00 AM - 8:00 PM
- Wednesday : 8:00 AM - 8:00 PM
- Thursday : 8:00 AM - 8:00 PM
- Friday : 8:00 AM - 9:00 PM
- Saturday : 8:00 AM - 9:00 PM
- Sunday : 8:00 AM - 2:00 PM
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